General Conditions of Sale
General Conditions of Sale (GCS) - WelvitA
1. Preamble
These General Terms and Conditions of Sale (GTC) govern the contractual relations between the micro-enterprise Lassana DRAME, domiciled at 60 rue François 1er, 75008 Paris, France, and any person wishing to make a purchase via the website of the Welvita brand, specializing in the sale of anti-pull harnesses for dogs.
2. Acceptance of the General Conditions of Sale
Any order placed on the Welvita website implies unreserved acceptance of these General Terms and Conditions. The customer acknowledges having read these conditions before placing an order.
3. Products
The anti-pull dog harnesses offered for sale are described and presented with the greatest possible accuracy. However, if errors or omissions have crept into this presentation, Lassana Ecom cannot be held responsible.
4. Order
Orders are made exclusively online on the Welvita website. The customer selects the products they wish to purchase and then follows the ordering process. Once the order has been validated, the customer receives a confirmation email.
5. Price
Product prices are indicated in euros (€) and are inclusive of all taxes (TTC), excluding delivery costs. Lassana DRAME reserves the right to modify prices at any time, but products will be invoiced on the basis of the rates in effect at the time the order is registered.
6. Payment
Payment is made online by credit card or any other means offered on the site. The order will be considered effective after confirmation of the agreement of the bank payment centers.
7. Delivery
The products are delivered to the address indicated by the customer when ordering. Lassana Ecom undertakes to ship the products within the time limits mentioned on the site. Delivery times are indicative and may vary depending on availability and logistical constraints.
8. Right of withdrawal
In accordance with current legislation, the customer has a period of 14 days from receipt of the products to exercise his right of withdrawal without having to provide reasons or pay penalties. The products must be returned in their original condition, unused, and in perfect condition. The return costs are the responsibility of the customer.
9. Warranty and Claims
The products sold by Lassana DRAME benefit from the legal guarantee of conformity and the guarantee of hidden defects. In the event of non-conformity or defect, the customer can return the products for exchange or refund. Any complaint must be made by email to [your email] or by mail to Lassana DRAME, 60 rue François 1er, 75008 Paris, France.
10. Liability
Lassana Ecom cannot be held responsible for damages resulting from improper use of the products purchased. Lassana Ecom's liability will, in any event, be limited to the amount of the order.
11. Protection of personal data
Lassana DRAME undertakes to respect the confidentiality of personal information communicated by the customer when ordering and to process it in accordance with the provisions of the Data Protection Act.
12. Disputes
These General Terms and Conditions are subject to French law. In the event of a dispute, the parties will endeavour to find an amicable solution. Failing this, the dispute will be brought before the competent courts of Paris.
These T&Cs are updated regularly and are permanently available on the Welvita website.